Simulation community: What are your thoughts?
The skills of effective communication, listening and reflection have never before needed to be more deliberately taught in healthcare curriculum than now. There are many ways this could be approached - this is one suggestion. What do you think?
It’s time to stop using the terms ‘technical and non-technical skills’ – please!
Effective communication, especially in challenging situations like delivering bad news or questioning a senior’s decision, are complex and often very difficult. By labelling these skills as “non-technical,” it implies they are secondary, intangible and unmeasurable.
Receiver Mindset Framework
Receiver Mindset Framework - improving safety negotiations
Understanding receiver behaviour to help change the game in healthcare communication.
My latest blog post talks about the importance of delivering a message that the receiver can more readily catch!
