Ever tried to speak up and felt unheard or ignored? Just maybe it wasn't intentional. Despite using the scripted organisational speaking up framework, your messaging can be unclear, and your communication goals misunderstood. So how can we change this?
Often nurses use hint and hope communication to speak up, which unfortunately is not that effective. So what do we need to do for clearer messaging?
Effective communication in healthcare saves lives and deliberately and explicitly teaching and reinforcing these skills has never been more important.
